Return Policy
At Eyane Africa, we want you to love your look! If, for any reason, you're not satisfied with your purchase, we accept returns within 48 hours of purchase.
To ensure a smooth return process, please review our policy details below:
Eligibility:
- Items must be unworn, unwashed, and in the original condition with all tags and labels attached.
- Items must be returned in their original packaging.
- Some exclusions may apply. See "Non-returnable items" below.
Non-returnable items:
- Items worn, washed, or damaged (unless due to a manufacturing defect)
- Items returned outside the return window.
Return Process:
- Initiate a return by contacting us on 0727 448 320.
Refunds:
- No refunds are allowed.
- Exchanges or credit will be offered as an alternative for all returns.
For questions regarding in-store returns, please contact us via eyaneafrica@gmail.com.